SERVICE TERMS

Please read before booking. Booking an appointment means you agree to these terms.

PAYMENT

Payment is due when the service is complete, not when you book. Booking only reserves your time slot. No deposit is taken and no card is charged in advance. We accept cash, card, and mobile payment on site.

PRICING

All listed prices are starting prices. Final price depends on vehicle size, condition on arrival (heavy soiling, stains, pet hair, mold, sand, or smoke odor take significantly longer), and any add-ons requested after arrival. If your vehicle needs more than the booked service, we will tell you the revised price and get your approval before starting. We will never surprise you with a higher bill.

WHAT WE NEED ON SITE

We are fully mobile and bring our own equipment. To complete your service we need a parking space with roughly 3 feet of clearance around the vehicle, we provide our own supply of water and power. Shade where possible: ceramic coatings and polishes cannot be applied safely in direct sun above roughly 90 degrees. If water or power is not available, tell us when you book, not on the day.

BEFORE WE ARRIVE

Please remove personal belongings, valuables, cash, sunglasses, and garage remotes. Remove child seats if you want the seats underneath cleaned. We do not remove or reinstall child seats.

CANCELLATION, RESCHEDULING AND NO-SHOWS

Reschedule or cancel free up to 24 hours before your appointment by texting 225-290-6048. Inside 24 hours, we may charge a 25 dollar late-cancellation fee. No-show, or nobody available to give us access: 50 dollars. We may also reschedule if weather or a previous job makes your slot unworkable. We will contact you as early as we can and move you to the next available time at no charge.

WEATHER

Rain, high wind, and extreme heat affect what can be done safely, particularly paint correction and ceramic coating. If conditions will not allow quality work, we will reschedule rather than deliver a result we are not proud of. No charge for weather reschedules.

EXISTING CONDITION OF YOUR VEHICLE

Detailing reveals things that dirt was hiding. We are not responsible for pre-existing damage including rock chips, scratches, dents, cracked or brittle trim, torn upholstery, worn leather, failing clear coat, water leaks, or previous poor bodywork. Failing or peeling clear coat cannot be polished back; if we see it, we will stop and show you before proceeding. Aftermarket or repainted panels may react differently to polishing than factory paint, so please tell us if any panel has been repainted. Stains may be permanent: ink, dye transfer, bleach, sun-faded plastic, and set-in grease often will not come out fully. Odors from smoke, milk, or mildew may require multiple treatments and may not be fully eliminated in one visit.

PAINT CORRECTION

Paint correction removes defects that sit within the clear coat: swirl marks, light scratches, oxidation, and water spotting. It cannot remove damage deeper than the clear coat. A scratch you can catch a fingernail in will be improved, not erased. There is a finite amount of clear coat on your vehicle and removing too much is permanent damage, so we work conservatively by design. We will tell you realistically what result to expect before we start.

CERAMIC COATING

Every coating includes the paint correction prep required for proper bonding. Coating over swirled paint locks the swirls in permanently, so we do not do it. Do not wash the vehicle for 7 days after application while the coating cures. Avoid automatic car washes, especially brush tunnels, for the life of the coating. Coatings resist water spots, UV, and chemical etching, but they are not scratch-proof or rock-chip-proof. Any coating warranty requires maintenance washes at the intervals we specify.

ADDITIONAL CHARGES

The following take substantial extra time and may carry a surcharge, quoted and approved before we begin: heavy pet hair, excessive sand, mud or construction debris, mold or mildew remediation, biohazard cleanup, and smoke odor treatment.

VALUABLES

Please remove anything of value before we arrive. We take care with your vehicle, but we are not liable for cash, jewelry, electronics, firearms, or documents left inside.

PHOTOS AND VIDEO

We photograph and film our work for our portfolio and social media. Images show vehicles, not license plates, faces, or addresses. If you would prefer we not photograph your vehicle, just tell us. No explanation needed and no effect on your service.

OUR GUARANTEE

If something is not right, tell us before we leave or call within 48 hours. We will come back and correct it. We would rather fix it than have you unhappy.

BY BOOKING, YOU CONFIRM THAT

You have read and agree to these terms. You understand the listed price is a starting price and that final pricing depends on your vehicle’s size and condition and will be approved by you before work begins. You understand payment is due on completion. You will provide reasonable access to water, power, and space, or have notified us in advance. You understand we are not responsible for pre-existing damage or permanent staining. You have removed valuables from the vehicle. You understand the cancellation policy, including fees for late cancellation and no-shows.

Questions? Call or text 225-290-6048.